Frequently Asked Questions

We know that choosing a holiday club for your child can be anxious time, so here are answers to our most commonly asked questions.

What time is House of Fun open?
  • Multi-activity courses are 8.30am to 6.00pm

  • Half days run from 8.30am to 1.30pm, or 1.00pm to 6.00pm

  • Cookery and Art courses are 10.00am to 3.00pm

If you need to arrange drop-off or pick-up outside of these times, please talk to the Course Manager on the day, or email jake@house-of-fun.co.uk

How much does it cost?
  • Multi-activity courses are £39.00 per day

  • Half days are £22.00

  • Cookery and Art courses are £42.00 per day

  • All House of Fun payments are processed through our external bookings system, Clubsbuddy

  • We accept payment via the following methods:

    • Debit/Credit Card

    • Childcare Vouchers

  • House of Fun accepts all childcare vouchers (CCVs) as a form of payment for bookings. Your booking will not be confirmed until we receive and process your CCVs. Please complete the following steps to pay by CCVs.

  • 1. Go through the normal House of Fun booking process at https://houseoffun.clubsbuddy.net

  • 2. At the payment stage, choose the option to add the amount to your childcare voucher balance

  • 3. Log in to your childcare vouchers provider and make the voucher payment, using the following details/codes:

    • FOR ALL COURSES - send the vouchers to​ St Ebbe's Primary School, OX1 4NA, using the House of Fun Ltd Ofsted Unique Reference Number (URN) 2562365
      • if using the Government tax free childcare scheme, please use the provider reference 2562365

      • if using Edenred CCVs, please use the provider reference P21265779

      • if using Sodexo CCVs, please use the provider reference 904537 or 2562365 

      • if using Kiddivouchers, please use the provider reference 2562365

      • if using Care-4 CCVs, please use the provider reference 2562365

      • if using Computershare CCVs, please use the provider reference 002650009

      • if using Co-op CCVS, please use the provider reference 85120504

      • please use 'House of Fun' or 'HOF', plus your child's name as payment reference​​​

  • 4.Once voucher payment has been made, please email a screenshot of the payment or a confirmation code email to jess@house-of-fun.co.uk. We are unable to process the booking without this information.

  • 5. Once we have received your email with confirmation the payment has been made, we will update your Clubsbuddy bookings account to show payment has been received

  • CCVs cannot be used to purchase House of Fun merchandise.

  • If you have any queries regarding payments, CCVs or bookings please contact jess@house-of-fun.co.uk

When are you running courses?

We run courses during all school holidays, including half terms. Please visit our course bookings page to see our upcoming course dates.

What activities can my child do at House of Fun?

There are 4 separate activity sessions per day at House of Fun, and children choose from at least 3 activities per session. There is always a choice of sports, arts & crafts or cookery, plus outdoor activities that are weather dependent.

My child is shy and doesn't know anyone at House of Fun – will they be ok?

YES! At House of Fun we pride ourselves on having a supportive, inclusive atmosphere. Everyone at House of Fun believes that every child should be entitled to just have fun in the school holidays, and our fantastic staff do everything possible to make sure this happens.

Our course aims are:

  • meet new people

  • have a go

  • build self-esteem

My child is coming for a full day – will they get too tired?

Regular breaks and opportunities for down-time are built into every day at House of Fun. We also ensure that children at our courses have regular drinks and refuel with a snack or lunch, especially during hot weather. Our staff are experienced and flexible, and can adapt sessions to the needs of the children – we are not 'one size fits all'.

 

Telephone: 07825 870475

Email: jake@house-of-fun.co.uk

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Company No. 10047778 registered in England and Wales.

Ofsted URN: 2562365

Registered Office: 16 Vicarage Road, Oxford, OX1 4RB.

© House of Fun Ltd 2019

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